1. Where can I find a Fiberdeck distributor?
Fiberdeck products are distributed through building material stores and timber merchants. Find the nearest dealer.

2. What are the differences between hollow boards and solid boards?
A solid board minimizes the surface contact with water and humidity. Hollow boards are more likely to be altered by water stagnation into the holes. Furthermore, solid boards allow better use of the standard cutting tools of natural wood.

3. What are the percentages of wood and polymer used in fiberon® boards?
fiberon® composite decking is made with 50% High Density Polyethylene (HDPE) and 50% maple wood floor. The high percentage of Polyethylene limits the dimensional variations of the wood. This is not the case for some manufacturers, since plastic is more expensive than wood sawdust (example: 2/3 wood and 1/3 plastic).

4. Can I clean fiberon® deck with a high-pressure cleaner?
Yes. You can use a garden compression (pump type) sprayer. For a better result, make sure to spray in the direction of the grain, with an angle of 45°.

5. How can I clean or remove stains from the deck?
Click here to see our cleaning instructions.



6. How should I store / handle fiberon® boards at the job site?
Never dump fiberon® materials when unloading. When carrying fiberon® boards, carry on edge for better support.
Store on a flat surface and cover with non-translucent material... All wood composite boards, while stored uncovered are subject to tannin stains on the board surface. Rainfall accumulates between the boards and cannot evaporate. Material at the job site should be stored under a waterproof cover to prevent rainwater from collecting between the board surfaces. Once installed, fiberon® decking is largely unaffected since rainfall is able to drain and evaporate.

7. Can fiberon® be screwed, sawn or milled?
Most common woodworking techniques can be applied to fiberon® materials, as per applicable manufacturer's instructions.

8. What is the maximum joist spacing when installing fiberon® boards?
When installing deck boards perpendicular to the joists in residential applications, spacing is 40cm on-center.
Commercial applications should be no more than 12" on-center. When the decking is to be laid diagonally, reduce the on-center joist spacing by 10cm.

9. What kind of joists can be used to install fiberon® decking?
We recommend the use of pressure-treated softwood or tropical hardwood. No need to use composite joists: this will increase the cost of your project without any added-value.

10. What is the real colour fading of fiberon® boards?
Most materials exposed to UV and weathering will fade. fiberon® decking is blended with high quality raw material and UV-inhibiting pigments to produce products consistent in color. Due to the wood particles, fiberon® boards will have a slight color fade the first weeks after installation, but will never get grey as is the case for wood. Furthermore, the wood percentage (only 50%) will prevent colour variation (on the contrary of composite decking boards made of 70% of wood).



11. What is fiberon® durability classification?
Click here to have all technical information about fiberon® material.

12. What is the scratch resistance of fiberon® boards?
fiberon® boards' surface is embellished with tiny grooves. The peaks of these grooves are rounded at the top - not pointy like other deck boards - so they are not as susceptible to breaking off during heavy wear.

13. What kind of warranty does a fiberon® product have?
For complete details, download our fiberon® decking limited warranty guides.

14. What are the tolerances on fiberon® boards' length?
fiberon® boards are extruded with a length of 2740mm, and with a tolerance of +3cm. Prior to installation it is recommended to cut the boards end for a better finishing.

15. What is the difference between a hidden fastener and visible screws installation?
For a better hold-down power, it is recommended to use Fiberdeck composite decking screws. Using hidden fasteners have some disadvantages:
- Visible fasteners in the gapping space between each board
- Thermal expansion of composite decking boards : the boards could move in the length direction

Cobra® hidden fastener is the best solution to all these problems:
- Black finish stainless steel hidden fastener : less visible
- Excellent hold-down power thanks to the claws located on the tabs

For more details, visit our website www.cobrafastener.com.

16. Are Cobra® fasteners made in stainless steel?
Yes. Cobra® fasteners are made in SS201 Stainless steel, with a « Dacromet » black coating. « Dacromet » provides a higher corrosion resistance and better quality/price than other stainless steel grades.

17. Does fiberon® have a fascia option?
fiberon® boards can be transformed into fascia by simple edging cut into the length direction. See fiberon® installation guide.

18. When using hidden fasteners, how can I fasten the first board?
We recommend the use of Fiberdeck composite screws. These screws are engineered specifically to work with composite decking and prevent mushrooming, resulting in better looking finished projects.

19. How does fiberon® boards perform in a high temperature climate?
fiberon® boards have been installed in all kinds of climates and experienced many different weathering variations. fiberon® boards can withstand temperatures between -30°C and 40°C. For more information, see our Installation guide, "Boards' spacing" chapter.